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Senior Project Manager

Position:  Senior Project Manager
Location:  New York, NY

The Client Services & Project Management team leads Method’s delivery efforts on projects for our clients. The Client Services/Project Management team’s objective is to understand and support the identification of client needs and goals, and work with pursuit teams to establish the project approach and scope of work, develop and manage effective project work plans given the work effort, and help to close business. The team manages the quality of client relationships day to day, and oversees delivery teams in executing a quality solution, on time and on budget, exceeding client expectations. They distribute, manage and monitor the progress of the work breakdown structure and tasks that lead to project execution, for both client and project team members. The Client Services/Project Management team provides thought leadership and delivery leadership-through communication of vision, smart decision-making, strong project planning and oversight, risk management and outstanding communication skills – to both the project team and the client.

Business Development

  • Leading an opportunity pursuit team, support Method’s business development efforts by guiding and coordinating responses and representing the project management discipline and our project work plans to clients
  • Develop task, staffing, and time estimates during proposal generation
    Lead other disciplines in providing their contributions to the pursuit and proposal process
  • Work with business development and the pursuit team to identify client needs and constraints
  • Actively enhance the client relationship for the long term and identify new work opportunities
  • Work proactively to identify opportunities or requirements to expand project scope or add additional engagements with clients where appropriate
Project Management
  • Manage the project team to deliver quality on-strategy work that supports a premium position for Method in our market place and long-term relationships
  • On a daily basis, guide the team towards effectively solving the client’s problems and responding appropriately to client needs
  • As client needs change, tune and evolve project work plans to continue to guide projects to successful delivery; manage a change order process against contractual expectations
  • Manage resource assignments to the project, and proactively identify resource challenges and work within potential constraints through creative scheduling and by occasionally helping to source contract help
  • Help project teams anticipate, understand, and evaluate client feedback
  • Direct project teams to have effective partnerships and appropriate dialogs with clients; coach team members on how to handle difficult client situations, lead them through these situations
  • Facilitate project sunset reviews and retrospectives; encourage the development of reusable deliverable assets where appropriate
  • Establish and implement project start up and close down procedures and artifacts
  • Maintain a current project work plan for the client and project team at all times
  • Establish appropriate client meeting schedules, manage agendas, and direct meetings to achieve project goals
  • Lead regular internal project team meetings in which the team learns about client needs and responses and in which the team actively problem solves for future risks
  • Regularly monitor the project budget to keep it in scope and on budget
  • Actively partner to determine whether to adjust work efforts, adjust budget goals, or request additional resources from clients
Client Management
  • Establish a relationship of trust and credibility with the client in Method’s main point of contact on a project
  • Actively support the development of strong relationships between multiple client and multiple Method team members, while directing the project and remaining the hub of project communications
  • Clearly communicate the project work plan and assumptions to the client
  • Educate clients about the Method work process and deliverables, and help Method’s clients provide effective and meaningful input to both the process and deliverables
  • Regularly and consistently manage client expectations as to tasks and deliverables as specified within a statement of work
  • Lead the client towards acceptance of final deliverables through appropriate project reviews and interim deliverables, and facilitate constructive dialog about our progress against our goals
  • Establish and promote the value of Method’s work and team to clients through thoughtful communications and advice within the project.
Company Growth
  • Identify ways for Method to improve our work product, our teamwork, our practices, and our client service
  • Actively promote new ideas and better practices within the company through group and personal initiatives, leveraging applicable subject matter expertise
  • Solid academic background in the related field or commensurate work experience
  • 4-6 years of solid job experience as a project manager in a professional services environment, managing interactive and design projects. Experience in a design studio or interactive agency preferred
  • Demonstrable track record of growing business, developing and managing client relationships and overseeing profitable and successful projects
  • Demonstrable experience with Web and interactive technologies and in managing projects with technology components
  • Demonstrable experience with project planning methods, processes, terminology and best practices required (PMP or other active learning and/or certifications a plus)
  • Mobile experience required, CMS exp preferred-Strong MS Word and MS Excel skills required
  • Experience using Adobe CS Suite preferred
  • Experience with a presentation application (Keynote or PowerPoint)) required
  • Proven organizational skills and outstanding attention to detail
  • A high degree of strength and polish in both written and verbal communications skills as well as presentation skills
Cultural Fit

The people that thrive at Method are curious, empathetic, rigorous, experimental and appreciate a holistic way of solving design problems in collaborative teams through rapid prototyping. Method’s culture is a meritocracy in which small project teams collaborate across multiple departments and, in many cases, across offices and time zones. We seek patient and friendly individuals who are smart, curious and opinionated; individuals who have the ability to proactively develop points of view across categories for an ever-changing product and service development environment. But we also seek those that have the ability to listen, to consider other opinions, and who are able to work well with others. At senior levels, we seek managers who can take direction as well as give it; who can lead projects as well as produce design solutions as needed.

If you are a curious individual that believes better experiences shape a better world, we’d like to hear from you. 


ID #1579 Location New York City Type Fulltime Role Senior Project Manager Team Production/PM

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Contact Details

Method 151 Lafayette Street Floor 5 New York, NY 10013 212.981.9499 http://www.method.com Facebook LinkedIn Twitter
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