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Associate Operations Manager


The Associate Operations Manager is a partner for multiple groups, and is focused on scoping and estimation of projects. The Associate Manager is expected to be the go to person when it comes to the latest scopes, and work closely with Resource Management to ensure a seamless workflow from pricing to staffing of projects. The Associate Operations Manager also participates in Operations wide projects or initiatives, and may lead a work stream. The individual must be able to handle multiple priorities and communicate objectively and confidently. The Manager will have exposure to sensitive and confidential information necessitating diplomacy, discretion, and sound judgement.


Shepherding of estimation and scoping of projects across multiple brands
Partnering with Account and Department leads on scoping, estimation as well as procedural questions, as needed
Coordination of communication across multiple departments, detailing the latest changes and gaining approval from key stakeholders
Ensure that the scoping process is focused on deliverables and pricing to execute those deliverables
Accountable for keeping most up to date records for each scope, and communicating with Resource Management to keep them apprised of the latest staff plans
Champion best practices and internal systems for effective scoping
Work with Ops lead to make recommendations for ongoing improvement of the agency’s processes including, but not limited to the scoping and contract review process to improve efficiency


0 – 3 years of agency, Resourcing, Operations, Human Resources, Consulting and/or Project Management experience
Excel and pivot table proficiency
Proficiency in other MS Office applications (Word, PowerPoint)
Strong interpersonal, communication and collaboration skills
Strong consultative, business partnering and influencing skills; able to establish high trust and credibility
Ability to remain calm in a fast paced, quickly changing environment
Ability to work both independently and as part of a team

ID #1618 Location New York City Type Fulltime Role Associate Operations Manager Team Account Management

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Contact Details

360i 32 Avenue of the Americas 6th Floor New York, NY 10013 888.360.9630 http://www.360i.com Facebook LinkedIn Twitter
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